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About Us

Being a hosting client can be a hard thing - you often have to deal with outages and an inadequate and sluggish customer support service. To top it all off, you need to sign at least in two user interfaces so as to manage your domains, billing transactions and your site itself. When we launched My Hosting Account, we endeavored to change all that.

A Modern Approach to Hosting

The web hosting Control Panel is the part of the web hosting platform that the customers actually see. And 90 percent of the web hosting providers out there employ the very same Control Panel - cPanel. We, though, regard cPanel as being old-fashioned and difficult to work with - it simply obstructs our work. That is the reason why we arrived at the decision to utilize another Control Panel - the Hepsia web hosting Control Panel. It's new, has a modern look & feel and offers billing, domain name and web site administration options, so you can manage all aspects of your web presence from one place. Also, it has a drag 'n' drop File Manager, so you won't need to resort to an FTP client. Our tests have confirmed that the Hepsia hosting Control Panel is three times faster than other Control Panels! We have also set up a hosting Control Panel demo account - you can see for yourself how the Hepsia Control Panel works.

A Stable Hosting Service

Your site needs to be available online. That is why we rely on extremely fast web hosting servers powered by the powerful combination of Linux and Apache. We are also partnering with 4 world-class data centers where you can host your site. This allows us to offer a ninety-nine point nine percent server uptime guarantee.

A Person-Focused Modus Operandi

Last, but surely not least - we are there for you! We have Live Chat technicians who are there to respond to all your pre-sale questions and to help you rectify minor technical issues. We have a top-drawer 24-7-365 client care service. We offer a 1-hour ticket response time guarantee, but in most situations our client support team reps respond to trouble tickets in no more than twenty mins!

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 105092

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

phone: 1-510-394-4768

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com