Have questions? Call now!(ID:105092)+1-855-211-0932

Domains and Hosting Plans

HomeCustomer Support

Customer Support


Context Help

If you lose your way inside our Control Panel, the first step you should take is to press the Help button, which is visible on each and every page. A pop-up window will appear. It comprises detailed info about all the operations that you can perform on the page in question. Each popup opens on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge selection of how-to video clips explaining how to use our Control Panel. They're created for those of you who want to see how things are being done rather than only reading articles. In this way, everyone can swiftly get to know our hosting Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't discover the solution you need, examine our extensive FAQ section, which covers questions asked by actual individuals and offers practical solutions. We regulary update our Frequently Asked Questions database with new questions & answers so as to cover all the new additions and innovations related to our platform.

Ticketing System

If you still can't discover the solution you are looking for in the FAQ section either, we have a great team of customer service technicians available 24/7/365 and ready to help you with any question. Each support ticket you send will be answered within sixty minutes (the average response time being just 20 mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 105092

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com